Stonehenge has won an Award of Excellence from Irish coach tour operator CIE Tours International, for the fourth consecutive year.
The award recognises the quality of the UK’s hotels and visitor attractions that have received a greater than 90% customer satisfaction rating and this year was based on feedback from the 12,000 visitors CIE brought to the UK last year.
CIE Tours International launched its UK awards four years ago, replicating its long running awards in Ireland. Since then, the number of venues and attractions achieving a higher than 90% satisfaction rating in the UK, has grown from 32 to 59.
Elizabeth Crabill, Managing Director of CIE Tours International commented: “Our Awards are well recognised and hugely respected in Ireland and it is gratifying to see that the same has happened so quickly in the UK. Our visitors from North America are accustomed to very high levels of service in hospitality and to achieve an above 90% rating from them is very meaningful.
“The rise in standards in only four years in our UK providers is remarkable and it proves that people’s efforts in striving for high standards pays off.”
CIE Tours International brought 12,000 visitors to the UK in 2015, accounting for 100,000 bed nights. The company is working with more than 200 tourism partners across the country.
On receiving the award, Mercedes Picard, English Heritage Travel Trade Sales Executive (pictured centre) said, ‘“This is a tremendous accolade and we are thrilled that Stonehenge has consistently scored so highly with CIE customers, every year, since the awards began. With CIE Tours expecting to bring more visitors to the UK, we look forward to welcoming even more of their clients over the coming year”.
